TMEIC Corporation Americas, a group company of TMEIC Corporation (Japan), launched Pulse Mobile, a paperless and predictive virtual gate platform that modernizes the gate experience at ports with a new operational model for terminal interactions and truck processing.
“On average, 25-30% of trucks that enter ports encounter an operational issue at the point of entry, creating bottlenecks and operational inefficiencies for terminals and trucking companies alike,” says Francisco Grau, managing director, TMEIC Port Technologies. “The Pulse Mobile solution is designed to alleviate that congestion by allowing terminals to resolve exceptions before trucks even arrive at the gate. This end-to-end model for operational validation enables a more predictable, efficient flow across the terminal ecosystem.”
Key takeaways:
· Rather than identifying exceptions and incidents at the gate, the app initiates check-in processes well before trucks arrive at the terminal. This approach minimizes rejections and operational exceptions at the gate, enabling greater efficiency, reduced costs and optimized overall terminal performance.
· Pulse Mobile builds on previous process automation technologies to perform a digital check-in prior to arrival at the gate, providing both drivers and terminals with the confidence that each trip is pre-validated for seamless operation at the gate. Documentation, optical character recognition (OCR) checks and cargo information are validated against the terminal operating system in advance of appointments, and together with real-time collaboration among the terminal, carrier and driver, the platform enables resolution of up to 80% of issues before the truck ever arrives at the gate.
· The platform is designed to support safety, security and risk management. The elimination of gate kiosks enables clerks to manage entry processes remotely, away from heavy machinery, noise and the elements, reducing exposure to exhaust fumes and injury risks. Port access is tightly controlled through biometric driver identification and digital rule enforcement that can be configured to require acceptance of security rules and completion of terminal training. Integrated OCR validation, digital damage documentation and comprehensive transaction histories enhance auditability and reduce liability exposure.
