Sage announced new AI-powered enhancements to Sage X3, giving product-centric organizations clearer visibility across finance, sales, and supply chain operations.
“Running complex operations today means decisions need to be made faster and with better information,” says Rob Sinfield, SVP, ERP at Sage. “With these updates to Sage X3, we’re embedding intelligence directly into everyday workflows across sales, finance, and supply chain, so teams spend less time searching for answers and more time acting on what’s happening. It’s about giving businesses the visibility and confidence they need to respond when things change.”
Key takeaways:
· Sage X3 is designed for mid-sized, product-centric businesses managing complex operations across multiple sites, regions, and regulatory environments. By combining conversational AI, intelligent automation, and connected operational insight within the ERP experience, Sage helps organizations improve visibility, reduce friction, and respond more effectively as conditions change.
· Sage Copilot for X3 introduces a more natural way for teams to interact with their business data, while new agent-driven sales intelligence capabilities continuously monitor activity across orders, inventory, and customer demand. These agents proactively surface risks and opportunities as they emerge, helping teams act earlier rather than reacting after issues escalate.
- Sage Copilot for X3 with Sales Intelligence Agent brings conversational interaction directly into Sage X3, allowing users to ask natural language questions and receive immediate, contextual insights. The new Sales Intelligence Agent proactively alerts teams to risks such as overdue orders, delayed shipments or declining customer demand, enabling faster intervention and better customer outcomes.
- AI-powered accounts payable automation reduces manual invoice processing through AI-driven document capture, classification, and vendor matching. By minimizing errors and accelerating approvals, finance teams can improve accuracy, strengthen compliance and shorten month-end cycles.
- Sage Supply Chain Intelligence provides real-time visibility from purchase order creation through to delivery, enabling closer collaboration with suppliers and earlier identification of fulfilment risks. This helps organizations reduce stock-outs, improve reliability, and protect customer commitments.
- Sage Business Reporting brings real-time Sage X3 data directly into Excel, and enables faster, self-service analysis without reliance on IT. AI-assisted insights help teams build accurate, flexible reports that support quicker, more informed decisions.
- Sage X3 Builder and platform enhancements now includes new AI-assisted capabilities that help partners and customers tailor Sage X3 more quickly. These updates simplify configuration, reduce time to value, improve total cost of ownership and lower the learning curve for teams extending the platform.
